About the iOS User Onboarding Experience – App47, Inc.

Introduction

This article details the onboarding experience for an iOS user invited to the store via email. This will happen for local, AD and LDAP users.

The updated UI was deployed in January of 2015.

The Steps of the iOS User Onboarding Experience

Receiving the Email

The user will receive an email with a link to start the on boarding process. Included in this example is a user who requires the use of a one time passphrase. This is an optional setting when creating the user. If the user does not require a passphrase, one will NOT be included in the email.

NOTE: The emails sent from your account can be modified to suite your needs and branding scenario.

Registering

Once the user clicks the link, they will be required to pass authentication via the registration page.

The user will click the Register device button once the token has been filled in.

Install a Configuration Profile

Once the user is authenticated, the user will be requested to install a configuration profile, this is done through the settings app. The user is automatically taken to the following screen.

The user will click on the Install button at the top.

If the user has a passcode on the device, the user will be challenged for the device's passcode.

NOTE: This is not the security token copied from the email.

The user will need to click on the Install button now at the bottom of the page.

A number of screens will appear through the process, resulting in the final profile installed screen.

The user will then click on the Done button.

Finished

The user should be able to find the newly installed app store on their home screen.